My Mum wanted me to send you a message to thank you for the beautiful arrangements you created for my Dad's memorial service.
My sister and I felt so comfortable and supported by your personalised service in what was an overwhelming time of grief and so many timebound decisions.
Thank you for listening to us when we really didn't need to be told by people what was "normal" or "expected".
In the hardest time of our lives, you made something easier and we really appreciate that.
The arrangements were absolutely perfect. Respectful and dignified - just like our Dad.
Thank you, from our family to yours.